Additional Services

Rachel Clark - Lumin Leaders Mediator

Rachel is an NMAS Accredited Mediator with a focus on supporting individuals and family members to identify key issues causing conflict, and work towards a shared resolution using

a strengths-based, culturally responsive and trauma informed practice lens.  She enjoys working with the proactive and structured process that Mediation offers. This process helps people resolve previously intractable interpersonal conflicts using a stepped approach broadly involving issues exploration, option generation and negotiation, and finally, an agreement creation.  It is common for those involved to reach a workable agreement to resolve the conflict, after one or two 90-minute sessions although further sessions are always possible.

Rachel has worked with and enabled clients, staff, volunteers and students to communicate more effectively together, manage conflict, and work towards shared understandings since the mid 1990s.  As an experienced group facilitator Rachel uses advanced facilitation practices in her Mediation sessions to ensure each person’s perspective is shared and validated.  When this has been done, new understandings can be developed between both or all people in the session that lead to a realistic and applicable formal shared agreement of how all people will interact together from that point forward.

Rachel’s Mediation sessions provide a safe container where communication between both or all people can be more relaxed, less fraught, and ultimately more productive and respectful in relationship with each other.

Her areas of specific interest and experience are:

  • Young people who are experiencing challenges in family, school or community contexts
  • Families where parenting practices and/or intergenerational challenges are present
  • Couples / Partnerships where intrenched relational practices, including miscommunication, are inhibiting safe and productive relationship flourishing
  • Intercultural communication within families / communities from diverse cultural backgrounds, including the LGBTQIA+ communities and First Nations’ communities
  • Using language to build understanding between people including taking time to clarify meaningful concepts, and/or using interpreters
  • People living with physical and/or sensory disabilities
  • Building self-regulation practices

Rachel holds the following certifications / qualifications:

  • Accredited Mediator NMAS (Mediation Institute)
  • Registered Teacher (Victorian Institute of Teaching)
  • Master of Teaching (La Trobe University)
  • BA (Honours) Politics and Society (Exeter University, UK)
  • Aboriginal Cultural Education (TafeNSW)
  • Graduate Certificate in TESOL (Holmesglen TAFE)
  • Certificate in English Language Teaching to Adults (Cambridge University)
  • Certificate IV in Training and Assessment (Employ-Ease, Vic, Australia)

To learn more about Rachel's services, or to book an appointment, head to her website and get in touch!

Lydia Chua - Speech Pathologist

Lydia Chua is registered with Speech Pathology Australia and is a bilingual Certified Practising Speech Pathologist (English and Chinese) with nearly 22 years’ experience primarily in the area of pediatrics in both private practice and private early intervention systems. 

Lydia specializes in the assessment and management of pre-school and primary/secondary school age children with a range of communication difficulties including: Autism Spectrum Disorders, Articulation Disorders/Phonology (unclear speech), Developmental Delays, Language Disorders/Delays, Learning Difficulties, Social Skills and Stuttering/dysfluency. 

The practice is registered with Medicare,- EPC and Chronic Disease management plans ,private health funds and for NDIS self managed clients.

To learn more about Lydia's services, please head to her website: