Your Mind Matters Corporate Services
Employee Assistance Programs (EAPs)
Support Your Staff. Strengthen Your Business. Stay Legally Compliant.
What is an Employee Assistance Program?
An Employee Assistance Program (EAP) is a confidential, employer-funded wellbeing service that provides staff (and their families) with short-term counselling, coaching, psychological support, and referrals. EAPs are designed to address work-related and personal issues that may be affecting an employee’s performance, mental health, or wellbeing.
With Your Mind Matters (YMM) as your EAP provider, you give your team timely access to professional help while enhancing your organisational performance, culture, and compliance.
Why EAPs are a strategic Business Advantage
✅ Reduce Absenteeism & Presenteeism
- EAPs reduce absenteeism by 27–40% after implementation
- Presenteeism (staff showing up but underperforming) also improves
✅ Support Staff Wellbeing & Culture
- Reduces stress, anxiety, and depression
- Increases resilience, satisfaction, and team cohesion
✅ Improve Retention and Engagement
- Employees with access to EAPs report higher organisational commitment
- Reduction in turnover intention across industries
✅ Deliver Return on Investment (ROI)
- EAPs deliver a $3 to $10 return for every $1 invested
- In Australia, every $1 spent on workplace mental health returns $2.30
Why Choose Your Mind Matters as Your EAP Partner?
✔ AHPRA Registered psychologists: Our EAP clinicians are AHPRA registered psychologists with expertise in evidence-based care.
✔ Support for the whole team: We can support entry level/junior staff, all the way up top senior management and CEOs.
✔ Neuro-affirming & inclusive: LGBTQIA+, neurodivergence & culturally sensitive support.
✔ Customisable packages: Choose to pay as your go, or opt for a custom build package for your team and business needs.
✔ Telehealth + in-person: Flexible access for remote, hybrid or onsite teams.
✔ Flexible availability: We consult from 8am-9pm Monday-Thursday, Fridays 8am-3pm, and Saturdays upon request.
✔ Outcome reporting: Anonymised insights to support strategy
New Victorian Laws
A Legal Duty to Protect Mental Health
Psychological Health Regulations (from Dec 1, 2025)
WorkSafe Victoria will enforce new regulations requiring employers to:
- Identify, assess, and control psychosocial hazards (e.g., stress, bullying, poor workload design)
- Monitor and review controls regularly
- Consult with workers and HSRs on mental health safety
💼 What Are Some Examples of Psychosocial Hazards?
- High workload, unclear roles, long hours
- Poor support from managers
- Job insecurity or unfair treatment
- Bullying, harassment, exclusion
- Traumatic or emotionally distressing work
- WorkSafe Victoria (2025). OHS (Psychological Health) Regulations summary – https://www.worksafe.vic.gov.au
- Recent cases show fines of $100,000+ for failure to prevent psychological harm (Pinsent Masons, 2024)
How YMM EAP Helps You Comply
Our EAP services help your organisation meet key components of the new WorkSafe psychological safety requirements. We provide clinical care, reporting as needed, and consultation that form part of your legally required control measures under the 2025 regulations.
| Legal Requirement | YMM EAP Service |
|---|---|
| Hazard identification | Risk surveys, staff feedback tools |
| Risk assessment | Manager consultation, audit tools |
| Controls | Counselling, workshops, policy support |
| Monitoring | Reporting, review meetings |
| Documentation | Usage summaries, anonymised metrics |
| Consultation | Co-design with HR, leadership, HSRs |
How We Work With You
- Consultation: Understand your workforce needs
- Custom package: Session limits, access modes, reporting
- Launch support: Email templates, posters, onboarding talks
- Delivery: High quality, timely, professional care
- Review: Quarterly or annual reporting, adjustments as needed
What we can include in your custom EAP Package
| Feature | Description |
| Short-term counselling | 3–6 sessions per staff member annually (or more – customisable to your team and business needs) |
| Manager coaching | Support leaders in responding to staff needs |
| Critical incident response | Fast, trauma-informed support post-event |
| Workshops | Resilience, burnout, communication, etc. |
| Analytics & ROI reports | Anonymous usage + outcome tracking |
Ready to Support Your People and Your Business?
Contact us today:
📧 laura@yourmindmatters.net.au
📞 (03) 9802 4654
🌐 www.yourmindmatters.net.au
References
Pinsent Masons (2024). Victoria: Psychological risks & prosecution outcomes. https://www.pinsentmasons.com/out-law/analysis/victorian-case-psychosocial-risk-policies-training
Attridge, M. (2019). Employee Assistance Programs: Evidence and current trends. Journal of Workplace Behavioral Health, 34(4), 261–283. https://doi.org/10.1080/15555240.2019.1688128
Zhang, Y., Härtel, C. E., & Ashkanasy, N. M. (2023). Mental health and thriving from work: Evidence from Southeast Asia on the role of EAP access. BMC Public Health, 23, 1389. https://doi.org/10.1186/s12889-025-21358-7
PwC Australia & Beyond Blue (2014). Creating a mentally healthy workplace – ROI analysis. https://www.headsup.org.au/docs/default-source/resources/bl1269-brochure—pwc-roi-analysis.pdf
Safe Work Australia. (2022). Model Code of Practice: Managing psychosocial hazards at work. https://www.safeworkaustralia.gov.au/doc/model-code-practice-managing-psychosocial-hazards-work
WorkSafe Victoria (2025). Psychological Health Regulations Summary – https://www.worksafe.vic.gov.au