Contact Us
Omnico Business Park, Suite 19, 270 Ferntree Gully Road. Notting Hill, VIC, 3168
Opening Hours
Monday-Thursday: 8am – 9pm
Friday: 8am – 3pm
Please note we are closed on public holidays
End of year closure:
Your Mind Matters will be closed for the festive season from Tuesday 9pm December 23rd 2025, and re-open on Monday January 12th 2026 at 8:00am.
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Online Contact Form
Feedback & Complaints
At Your Mind Matters, we welcome your feedback and are committed to addressing concerns with professionalism and care.
If you have a complaint or concern about your care, we encourage you to speak directly with your psychologist or contact our Director, Laura Forlani, at laura@yourmindmatters.net.au. All feedback is treated confidentially and respectfully, and we aim to respond promptly.
If your concern isn’t resolved to your satisfaction, you can contact:
- Ahpra – www.ahpra.gov.au
- Health Complaints Commissioner (Vic) – www.hcc.vic.gov.au
- Australian Psychological Society (APS) – www.psychology.org.au
We are committed to learning from feedback and continuously improving our service.
If you have positive feedback to share, please also let us know!