Telehealth

A woman engaging in telehealth therapy from the comfort of her home

🌐 Telehealth Psychology Services Australia Wide

Access compassionate, evidence-based psychology care wherever you are in Australia.

At Your Mind Matters Psychology Services we understand that not everyone can attend in-person sessions. Whether you live in a rural or regional area, have a busy schedule, or simply prefer the convenience of online care, our psychologists provide secure and professional telehealth services across Australia.

What is Telehealth Psychology?

Telehealth psychology allows you to connect with a qualified psychologist through a secure video platform. You can access assessments, therapy, and support from the comfort of your own home, or car, or…anywhere that works for you!

Our team offers individual therapy, parent support, assessments, and NDIS reports through telehealth, depending on your needs.

Services We Offer via Telehealth

✅ Therapy & Ongoing Support

  • Individual therapy for children, adolescents, and adults.
  • Parent coaching and family support sessions.
  • Trauma-informed therapy tailored to your needs.

✅ ADHD Assessments (Children, Teens & Adults)

  • Initial consultations and interviews online.
  • Standardised questionnaires and history-taking completed remotely.
  • Comprehensive reports provided for GPs, schools, or NDIS.

✅ Autism Assessments

  • Some components of autism assessments can be completed online.
  • Our clinicians will guide you on whether any in-person elements are required.

✅ NDIS Psychology Reports

  • Functional capacity assessments.
  • Therapy to support NDIS goals.
  • Telehealth sessions included in NDIS plans (self-managed and plan-managed).

Benefits of Telehealth Psychology

  • 🌏 Accessible anywhere in Australia — ideal for rural and regional communities.
  • 🕒 Flexible scheduling to fit around school, work, or family commitments.
  • 🔒 Confidential and secure — we use encrypted video platforms to protect your privacy.
  • 🧠 Continuity of care — keep seeing your psychologist even if you move or travel.

How Telehealth Sessions Work

  1. Check out our team online to determine who you’d like to work with.
  2. Book online or call our team to schedule your appointment: https://clientportal.zandahealth.com/clientportal/yourmindmatters
  3. Receive a secure video link before your session.
  4. Connect using a computer, tablet, or smartphone with internet access.
  5. Attend your session from a private and comfortable space.

Telehealth for GPs, Schools & Support Coordinators

We accept referrals from across Australia. If you are a GP, paediatrician, Psychiatrist, or NDIS support coordinator, you can refer directly to our telehealth psychologists.

Frequently Asked Questions

Can I get an ADHD assessment via telehealth?
Yes, many components of ADHD assessments can be completed online. Your clinician will advise if any in-person elements are required. Give our admin team a call to discuss further.

Is telehealth psychology covered by Medicare?
If you have a valid Mental Health Care Plan from your GP, Paediatrician, or Psychiatrist, Medicare rebates may apply to telehealth sessions.

Can I use my NDIS funding for telehealth psychology?
Yes, NDIS participants with self-managed or plan-managed funding can use their plan for telehealth psychology.

Is telehealth as effective as face-to-face therapy?
Research shows that telehealth psychology can be a helpful and effective option for many clients. Some assessments or therapeutic approaches may still require in-person sessions.

Ready to Begin?

📞 Call us today on (03) 9802 4654 to book your telehealth appointment.
💻 Book online: https://clientportal.zandahealth.com/clientportal/yourmindmatters
📄 Referrers: Send through referrals to admin@yourmindmatters.net.au